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Robotic Welding Technical Support
Whether you are upgrading from manual welding or expanding an existing automated production line, our engineering team will support you through every stage of your welding robot project.
Our welding support covers:
- Welding robot workstation configuration and layout
- Welding path programming and trajectory optimization
- Drag-to-teach operation guidance for fast setup
- Welding parameter setup including current, voltage and speed
- Multi-pass and multi-layer welding path planning
- Weaving pattern adjustment — Sine, Z-type, Elliptical, Crescent
- Welding fixture and positioner integration
- Welding machine and torch compatibility matching
- Arc starting and arc ending optimization
- Wire feeder and shielding gas system setup
- On-site commissioning and remote troubleshooting
Palletizing Robot Technical Support
From single product stacking to multi-variety mixed line palletizing, we provide you with all-round design, programming and integration services for palletizing robot systems.
Our palletizing support covers:
- Robot palletizer layout design based on your factory space
- Payload and reach selection for your product weight and size
- End-of-arm tooling design for boxes, bags or irregular workpieces
- Pallet pattern programming and layer-by-layer stacking logic
- Conveyor and sensor integration
- PLC and HMI communication setup
- Product changeover program configuration
- Safety system design and perimeter protection
- Production line testing, cycle time verification and optimization
Pre-Sales Engineering Support
Before We Recommend Anything, We Evaluate Your Actual Needs，
Many customers when consulting us are unsure whether robotic automation is suitable for their production needs. This makes perfect sense. Our engineering team does not blindly promote standardized products, but first conducts a technical assessment based on your actual situation.
Before recommending any robot system, we assess:
- Your workpiece type, size, weight and material
- Your welding seam type or palletizing pattern
- Your required production capacity and cycle time
- Your existing manual process and current bottlenecks
- Your factory layout, floor space and power conditions
- Your existing machines, conveyors or tooling that can be integrated
What Information Do We Need from You?
To prepare an accurate technical evaluation, please share as much of the following as possible:
| Information | Details |
|---|---|
| Product photos or drawings | 2D drawings, 3D files or clear photos are all acceptable |
| Workpiece size and weight | Length, width, height and weight per unit |
| Material type | Steel, aluminum, stainless steel or other |
| Welding seam type | Fillet weld, butt weld, groove weld, circular weld, etc. |
| Palletizing pattern | Box size, pallet dimensions, number of layers |
| Required output | Units per hour or per shift |
| Current process | Manual or semi-automatic, number of workers |
| Factory layout | Available floor area, ceiling height, power supply |
| Existing equipment | Conveyors, presses, CNC machines, inspection stations |
You do not need to have everything ready. Send us what you have and our engineers will guide you through the rest.
Customized Solution Design
GLS Robot is a robot system integrator. We do not sell standard machines off a shelf. Every project we deliver is designed and configured specifically for your product, your process and your production environment.
Our Solution Design Process Includes:
- Robot model selection based on payload, reach and cycle time
- Welding machine or gripper selection and compatibility verification
- Fixture and clamping design for workpiece positioning
- Full workstation layout planning with safety zones
- Electrical control design and PLC integration
- Robot motion path planning and simulation
- Production cycle time estimation
- Optional 3D layout confirmation before manufacturing
For Welding Projects, We Pay Attention To:
- Torch angle and accessibility to all weld seams
- Workpiece positioning accuracy and fixture repeatability
- Positioner integration and coordinated motion
- Welding parameter configuration for each seam type
- Multi-layer and multi-pass trajectory planning
- Groove weld, fillet weld and circular weld compatibility
For Welding Projects, We Pay Attention To:
- Gripper type — mechanical, pneumatic suction or custom
- Product fragility and surface protection requirements
- Conveyor height and infeed direction
- Pallet dimensions and maximum stack height
- Cycle time requirement per pallet
- Safety fencing, light curtains and emergency stop layout
Installation and Commissioning
Our engineers provide full on-site support for mechanical installation, electrical wiring, robot calibration, system commissioning and trial production.
Commissioning Support Includes:
- Mechanical installation and base positioning
- Electrical wiring and cable management
- Robot calibration and TCP setup
- Welding machine or gripper connection
- PLC and HMI setup and signal verification
- Safety device testing
- Robot trajectory calibration
- Trial run with actual workpieces
- Cycle time verification
- Final acceptance and handover documentation
Robot Programming Support
Simplifying Programming So Your Team Can Operate With Confidence
Welding robot training:
- Welding path teaching and point recording
- Drag-to-teach programming
- Linear, circular and full-circle path configuration
- Weaving settings — Sine, Z-type, Elliptical, Crescent
- Arc start and arc stop control
- Multi-layer and multi-pass path setup
- One-key program file generation
Palletizing robot training:
- Pick-and-place point teaching
- Pallet pattern and layer configuration
- Product changeover program setup
- Conveyor and sensor signal control
- Alarm handling and recovery logic
Operator Training
We provide practical operator training to help your team use the robot system safely, correctly, and independently in daily production. The training focuses on real workshop operation, not only software instructions.
General Training
Your operators will learn basic robot operation, safety rules, HMI operation, program selection, daily startup and shutdown, workpiece changeover, common alarm reset, basic troubleshooting, and daily maintenance checks.
Application-specific Training
For welding systems, we train your operators on welding parameter adjustment, welding gun inspection, welding nozzle replacement, wire feeder inspection and shielding gas inspection. For the palletizing system, the training content covers product and pallet switching, fixture inspection, pneumatic system inspection, conveyor status confirmation and sensor verification.
Support Process
How Our Technical Support Works
You only need to submit drawings, photos, videos or project details, and our engineers will evaluate the process flow, technical requirements and project feasibility, and develop customized technical solutions.
After the plan is confirmed, we will provide installation and debugging support until the system reaches the specified technical indicators; then we will conduct operator training, deliver relevant technical materials, and complete the final project handover.
Frequently Asked Questions
Can you assist in selecting a suitable robot model?
Yes. Our engineers will select the robot based on load, working range, cycle time, workpiece size and process requirements.
Can you provide remote support to overseas customers?
Yes. We can provide remote support through video calls, online troubleshooting, technical documentation and procedural guidance.
Can your system be connected with our existing production line?
Yes. We can integrate robots with existing conveyor lines, welding equipment, PLC systems, sensors and other production equipment.
Do you provide spare parts and maintenance support?
Yes. We provide maintenance guidance, spare parts advice and technical support for long-term operation.
Get a free quote →
Need Technical Support for Your Robotic Automation Project?
Send us your workpiece drawings, product photos, videos, production capacity, and factory layout. Our engineers will evaluate your application and provide a suitable robotic welding or palletizing solution.
